Were you mis-sold?

Undisclosed Lender commissions

Undisclosed lending commissions occur when financial products, such as loans or credit cards, are sold with hidden commissions paid to brokers or advisors, without the customer’s knowledge. These commissions can influence the advice given, leading to the customer being sold a product that may not be in their best interest. Mis-selling happens when the true cost of the loan, including any hidden fees or commissions, is not clearly disclosed, leaving customers unaware of the full financial impact. Identifying and addressing undisclosed commissions is crucial for ensuring that customers are not misled into unsuitable financial agreements.
Claims 4 PCP - Claim the Compensation You Deserve for Mis-sold Car Loans, simply and hassle free advertisement

Let down by the lenders because they failed to reach the standards required of their role? Any of these are potential grounds for a claim:

  • Failure to Disclose Commissions: When brokers or advisors do not inform customers about commissions they receive from lenders for recommending certain products.
  • Influencing Product Recommendations: When commissions lead to the advisor recommending a product that is not in the customer’s best interest, but rather benefits the advisor financially.
  • Hidden Costs: When the cost of commissions is indirectly passed on to the customer, increasing the overall cost of the loan or credit product without clear disclosure.
  • Misleading Advice: When advisors downplay the potential costs or risks associated with a product to secure a commission, leading to unsuitable recommendations for the customer.
  • Conflict of Interest: When the lender’s commission structure causes a conflict of interest, with advisors prioritizing their own financial gain over the customer’s needs.
  • Failure to Explain the True Cost: When customers are not told that the product they are being sold includes hidden commissions, resulting in higher costs than initially expected.
  • Lack of Transparency in the Sales Process: When lenders or brokers fail to explain how commissions impact the terms of the loan or product being offered to the customer.
  • Overcharging for Products: When undisclosed commissions cause the customer to be overcharged for loans or credit products compared to what they would pay in a fair, transparent market.

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If you’ve experienced financial hardship due to unaffordable repayments, we’re here to support you in achieving financial fairness.

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Got a Claim?

When lenders do not inform customers about commissions they receive from lenders for recommending certain products or when commissions lead to the advisor recommending a product that is not in the customer’s best interest, but rather benefits the advisor financially you might have a claim.

02

Irresponsible lending?

Were you misled or poorly informed about the terms of your finance agreements? Where the cost of commissions is indirectly passed on to you, increasing the overall cost of the loan or credit product without clear disclosure? You may have a claim.

Financial Claims Experts

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Experienced

Let our website help you, we understand the emotional and financial toll that unaffordable store and credit cards can have. Our goal is to provide you with the information and solutions you need to regain control of your finances and reclaim what’s rightfully yours.

The mis-selling of financial products with undisclosed fees is a widespread issue in the UK, leaving many customers paying more than they anticipated for loans, credit cards, investments, or insurance.

Financial institutions or advisors often fail to clearly disclose the full costs associated with these products, such as hidden charges, commissions, or administrative fees. As a result, customers may unknowingly agree to terms that significantly increase the overall cost of the product. This lack of transparency undermines the customer’s ability to make informed financial decisions and often results in unexpected financial burdens.

One of the most concerning aspects of undisclosed fees is the influence they can have on the advice customers receive. Advisors or brokers may prioritize products that yield higher commissions for themselves or their organizations, rather than recommending the most suitable option for the customer. This conflict of interest often leads to customers being sold financial products that do not align with their needs, preferences, or financial goals. In some cases, the costs of these hidden commissions are indirectly passed on to the customer, further increasing the overall expense. Such practices are not only unethical but also contribute to long-term financial difficulties for customers who may already be vulnerable. A successful claim can alleviate financial strain, helping you regain stability and control over your finances. Additionally, challenging these unfair practices holds lenders accountable, promoting greater transparency and fairness in the lending market for others. With a straightforward claims process, the potential rewards could make a meaningful difference to your financial well-being.
Claims 4 PCP - Claim the Compensation You Deserve for Mis-sold Car Loans, simply and hassle free advertisement

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We ensure lenders are held accountable to the Financial Conduct Authority (FCA) and Financial Ombudsman Service (FOS) standards

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Important Things You Should Know

QUESTIONS & ANSWERS

Hidden finance charges are undisclosed costs, such as fees, commissions, or interest, associated with a financial product. These charges may not be clearly explained to the customer, making the product more expensive than expected.

Loans, credit cards, mortgages, insurance policies, and investment products are often mis-sold with hidden charges, such as undisclosed management fees, early repayment penalties, or high commissions.

Evidence is essential to proving your claim and may include your finance agreement, correspondence with the lender, proof of financial hardship, and records of your income and expenses at the time of the loan. This documentation helps demonstrate that the loan was unaffordable or mis-sold.

Additional evidence, such as credit card statements or proof of late bill payments, can highlight the financial strain caused by prioritizing loan repayments. Our team can guide you through the process of gathering and organizing this information to strengthen your case.

Yes, if you were not informed of all charges upfront, you can file a complaint with the financial institution or escalate it to the Financial Ombudsman Service. Compensation may be available to cover the unexpected costs or financial losses.

You might be affected if your loan, credit card, or investment costs significantly more than initially advertised, or if you discover fees that were not disclosed during the sale of the product.

The Financial Conduct Authority (FCA) regulates lenders and sets strict guidelines to ensure loans are affordable and fair. The Financial Ombudsman Service (FOS) steps in to mediate disputes between consumers and lenders, providing a neutral judgment if you believe you were wronged.

These organizations are key to holding lenders accountable. If a lender fails to meet FCA regulations or rejects a valid claim, the FOS can review the case and enforce corrective actions, such as compensation or refunds.

The time frame for resolving a claim can vary depending on the complexity of your case and the lender’s response. Some claims may be settled within a few weeks, while others might take several months, particularly if referred to the Financial Ombudsman Service (FOS).

Our team works diligently to ensure your claim progresses as quickly as possible. We provide regular updates throughout the process, so you’re always informed about the status of your case.

Yes, financial institutions are obligated to provide clear and transparent information about all costs, fees, and charges associated with their products. Failure to do so may constitute mis-selling.

Ask Us Anything, Anytime.

If you suspect you were impacted by discretionary commission practices or believe your car finance agreement was unfair, reach out to us for assistance. Whether you're uncertain about the details of your agreement or need guidance on your next steps, our team is here to help clarify your options and assess whether you have a valid claim. Contact us via phone, email, or by filling out our online enquiry form. Provide as much information as possible about your car finance agreement, including the lender's name, the loan start date, and any concerns you have. Even if you’re unsure about your eligibility, it’s worth exploring—you could be entitled to a refund, compensation, or more.

Financial Claims Experts