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Pensions And Investments Solutions
If you’ve been mis-sold a pension or investment product, it can have long-term consequences on your financial future. Whether you were advised to transfer your pension into a riskier scheme, sold an unsuitable investment, or not fully informed of the risks and fees involved, this page is designed to help. We provide the necessary support and information to help you understand if you were mis-sold, what your options are for seeking redress, and how to protect your financial well-being. Our aim is to ensure you have the resources and guidance needed to take the next steps toward addressing the issue and securing a fair resolution.
Review Your Pension or Investment Statements
If you suspect you’ve been mis-sold a pension or investment product, the first step is to carefully review your statements and the original agreements. Look for any terms, charges, or fees that were not explained to you at the time of purchase. Pay particular attention to high-risk investments, high fees, or penalties for early withdrawal, as these may indicate you were sold a product that did not suit your needs. Check whether your financial advisor recommended products without considering your risk tolerance or retirement goals, which could be a sign of mis-selling.
Contact Your Pension or Investment Provider
Once you have reviewed your documents and identified potential mis-selling, the next step is to contact your pension provider or investment company. Explain your concerns about the suitability of the product, fees, or terms that were not disclosed, and ask them to investigate the matter. Request an explanation of how the product was sold to you and whether it aligns with your financial goals. If the provider fails to offer a satisfactory resolution, you can escalate the issue further.
File a Formal Complaint
If you are not satisfied with the response from your pension or investment provider, file a formal complaint. Clearly outline your concerns, providing evidence of mis-selling, such as promotional materials, meeting notes, or records of any misleading advice you received. This will prompt the provider to investigate the issue and potentially offer a resolution, such as a refund of excessive fees, compensation for financial losses, or a reassessment of your product. Keep a record of all communications for future reference.
Check for Compensation and Refunds
If mis-selling is confirmed, you may be entitled to compensation. This can include a refund of any excess fees, a reimbursement of losses incurred due to unsuitable investments, or the rectification of an inappropriate pension plan. When pursuing compensation, ensure that you provide all relevant documentation and records to support your claim, including evidence of mis-selling, financial loss, or lack of transparency during the sales process.
Request a Transfer or Switch to a More Suitable Product
If your pension or investment product is no longer suitable for your needs due to mis-selling, you may want to request a transfer or switch to a more appropriate option. Consult with your provider or an independent financial advisor to explore alternatives that better align with your retirement goals, risk tolerance, and financial situation. In some cases, transferring your pension or investment to a more suitable product can help you avoid further financial losses and ensure your long-term financial security.
Monitor Your Investments and Pension Regularly
After addressing a mis-sold pension or investment, it's important to monitor your investments and pension statements regularly. Keep track of any changes in fees, charges, or investment performance. By staying informed and actively managing your financial portfolio, you can ensure that your pension and investments align with your goals and adjust them if necessary. Regular monitoring also helps identify potential issues early, allowing you to take proactive steps before they escalate.
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Where you forced to take out additional loans due to irresponsible lending?
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Please remember there may also have been fees added to the finance too.
There are three less common debt solutions to consider. Full & Final Settlements are ideal if you’ve been on a Debt Management Plan (DMP) or unable to make payments for some time and now have access to a lump sum to negotiate settlements. Write-off debts are usually only an option in exceptional circumstances, as creditors rarely agree to this. Administration Orders, once more common, are now extremely rare, with only 16 issued in England and Wales in September 2016.
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**Note: For exceeding 120 no. of payments, a group of 12 payments will be combined into a single payment number for better chart visibility.
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The repayment amount shown using this calculator is an estimate, based on information you have provided. It is provided for illustrative purposes only and actual repayment amounts may vary. To find out actual repayment amounts, contact us. This calculation does not constitute a quote, claim approval, agreement or advice by Claims 4 PCP. It does not take into account your personal or financial circumstances.
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If you’ve experienced financial hardship due to unaffordable repayments, we’re here to support you in achieving financial fairness.
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Poorly Advised?
When pensions or investment products are sold without properly assessing the customer’s risk tolerance, financial goals, or time horizon, leading to unsuitable recommendations. Or when the costs associated with pensions or investments, such as management fees or hidden charges, are not fully disclosed, affecting the customer’s returns, you might have a claim.
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Low returns?
When advisors mislead customers about the potential returns of a pension or investment, creating unrealistic expectations or when customers are sold high-risk investment products that do not align with their financial situation or risk appetite, often leading to potential losses you might have a claim.
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Help & Support
We understand the emotional and financial toll that weak performing pensions and investments can have. Our goal is to provide you with the support and solutions you need to regain control of your finances and reclaim what’s rightfully yours.
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Making a claim for unfair discretionary commission charges or unaffordable car finance could result in significant benefits, including a refund of overpaid interest and additional compensation, such as statutory interest (typically 8% per annum). Beyond financial reimbursement, a successful claim can alleviate financial strain, helping you regain stability and control over your finances.